About CNEA

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Carol                            Karen                                Cindy

Carol Jacobson MN, RN
Partner CNEA and Owner Quality Education Services (QES)

Karen Marzlin DNP, RN, CCNS, ACNPC-AG, CCRN-CMC, CHFN
Partner CNEA and Co-Owner Key Choice 
Karen Marzlin CV 2017

Cynthia Webner DNP, RN, CCNS, ACNPC-AG, CCRN-CMC, CHFN
Partner CNEA and Co-Owner Key Choice 
Cynthia Webner CV 2017

Carol, Karen and Cindy are passionate about nursing practice.  Our mission through Cardiovascular Nursing Education Associates (CNEA) is to empower nurses to link knowledge to clinical practice for the purpose of improving patient outcomes.

CNEA was established in 2005 when the three of us joined together to offer continuing education and certification review courses for nurses who were engaged in advancing their knowledge of cardiovascular and critical care nursing practice. We quickly discovered that we had synergy in teaching and helping the learner to really understand and apply information rather than just memorizing facts.  Additionally, we discovered that teaching and learning is FUN and brings joy to everyone involved in the process.  We love working together to bring you education that is engaging and that will transform your practice.  


Carol Jacobson received her BSN from the University of Colorado and her MN from the University of Washington. She has over 40 years of experience in critical care nursing and nursing education; including staff nurse, manager of a coronary care unit, manager of a cardiac cath lab, and as a critical care clinical nurse specialist. Most of her career was spent practicing cardiovascular nursing at Swedish Medical Center in Seattle, WA. She held the CCRN certification for over 20 years while in active clinical practice. In 1993 she started her own business, Quality Education Services in Seattle, through which she continues to offer high-quality programs for cardiovascular and critical care nurses. She has been on the clinical faculty at the University Of Washington School Of Nursing since 1979 and continues in that capacity today. 

Carol is a past recipient of the Excellence in Critical Care Education Award from the American Association of Critical Care Nurses, and received the AACN Flame of Excellence award in 2012. She is a contributing author in AACN’s Essentials of Critical Care Nursing, AACN’s Essentials of Progressive Care Nursing, and has contributed to several other books and journals. Carol is especially known for her humorous and common-sense approach to teaching difficult topics and making them understandable. She  is a frequently requested speaker at conferences across the country.

Karen M. Marzlin received her Nursing Diploma from Akron City Hospital School of Nursing, in Akron, Ohio, her BSN from Walsh University in North Canton, Ohio, and both her MSN as an acute care CNS and her Doctor of Nursing Practice Degree from Duquesne University in Pittsburgh, PA. Karen has over 27 years of nursing experience in cardiovascular and critical care nursing. In addition to practice at the bedside, she has held positions in nursing management and cardiovascular program administration.  Karen was selected by the National Association of Clinical Nurse Specialists (NACNS) as the 2014 CNS of the year.

Cynthia L. Webner received her Nursing Diploma from Toledo Hospital School of Nursing, in Toledo, Ohio, her BSN from Walsh University in North Canton, Ohio, and both her MSN as an acute care CNS and her Doctor of Nursing Practice Degree from Duquesne University in Pittsburgh, PA.  Cindy has over 34 years of nursing experience in critical care and cardiovascular nursing. She has worked in the roles of staff nurse, nurse manager and heart center administration in a wide variety of clinical practice settings surrounding the medical and surgical cardiovascular patient.  Cindy has been selected as a 2014 AACN Circle of Excellence award winner.

Karen and Cindy are fortunate to work together clinically and professionally.  They share a focused interest both heart failure patient management and post cardiac arrest care at the patient and system levels.  In 2001 Karen and Cindy started Key Choice, a nursing consulting and education business.  They provide education and consulting on a wide variety of cardiovascular and critical care topics on a national basis and have presented annually at AACN’s National Teaching Institute.  In addition to co-authoring Cardiovascular Nursing Practice: A Comprehensive Resource Manual and Study Guide for Clinical Nurses they also co-authored Cardiovascular Nursing: A Comprehensive Overview published in 2011 by Western Schools.